I received a strange email today:
From: Juliet Burgess <juliet.burgess@oracle.com>
Subject: MySQL Support
X-Source-IP: acsmt355.oracle.com [141.146.40.155]MySQL User:
I am reaching out to you because I was told you were interested in learning more about MySQL support.
Here is a link showing our prices and various levels of support and what you get at each level. http://mysql.com/products/enterprise/features.html
I have discounts available for quotes that close in June, as it is our year-end. I also have extensive multi-year discounts available this month.
Would you have time to talk on Monday?
Let me know of your availability and I’ll give you a call.
Thank you,
Juliet Burgess
Oracle – MySQL Sales Team
214 707 4971
Unfortunately, this conversation starts with a false statement:
I am reaching out to you because I was told you were interested in learning more about MySQL support.
I tried to recall asking Oracle anything, and went through past calls and emails. I didn’t find anything, and eventually Juliet confirmed that she is bulk-mailing from a list of email names given in a web form.
Let’s ignore for now that I always opt-out of additional unsolicited communication.
Juliet really should have started the conversation with the truth:
you downloaded a product from us, and I was reaching out to see if I could further the dialog
This would have been a true statement. That’s not what she used.
Juliet took a list of emails — some of which including mine didn’t want additional callbacks — and claimed that we asked a question. She sent a spammy unaddressed email (ie there is no “to:” part there) that triggers spam-blockers as it is. That kinda sucks, but I’m sure she’s not the only one at Oracle doing it, and I’m sure she’s not the only tech person ignoring opt-outs.
The worst is that she chose to lie. How, seriously, can we begin a conversation and a relationship with a lie?
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